COVID-19 UPDATE: BRANCH OPERATIONS
Effective March 30, 2020, our four full service locations will provide services through the drive-up only, until further notice:
Monday - Thursday, 8:30am - 4:00pm
Friday, 8:30am - 6:00pm
Saturday, 8:30am - 12:00pm
Effective March 23, 2020, our Quarryville office will be closed until further notice. Please visit our Georgetown Branch at 1099 Georgetown Road, Christiana for assistance with your account.
If you would like to open an account or speak to a bank representative in-person, please contact our branch team so we can coordinate appropriately. We appreciate your understanding and apologize for any inconvenience.
We understand that our banking services are mission critical for each one of our customers. Our Online Banking and Mobile Banking platforms allow you to pay bills, deposit checks, verify transaction history, and check account balances. We provide debit and ATM cards that give 24-7 access to ATMs for cash withdrawals and balance inquiries.
We assure you that our team at Coatesville Savings Bank is well-positioned to continue servicing you and your account(s). We truly appreciate your business and commit to work together with you through this uncertain time.
Please do not hesitate to contact any member of our branch teams or your relationship manager with any questions. We are taking this situation seriously to be as prepared as possible to service you until this situation becomes fully resolved.
PROTECTING YOURSELF FROM FINANCIAL SCAMS
The Pennsylvania Department of Banking & Securities has published Tips to Avoid Coronavirus Scams for Consumers. Please review the information provided in its entirety and be vigilant at all times.
Frequent Characteristics of Scams:
- Sense of urgency and limited time offers: Scammers will attempt to prompt you into immediate action and catch you off guard. No government agency will call you asking for payment or take punitive action against you if you don’t act quickly.
- Payment with wire transfer or gift cards: Once information is provided, the money is essentially gone and you cannot get it back.
- Secrecy and the need to not tell anyone: Never make a decision without consulting a credible and trustworthy source.
- Low minimal risks with guaranteed high returns: Be cautious of any offer that guarantees a high rate of return with little or no risk or one that does not disclose risk.
- Unsolicited offers, including social media avenues: A new post on your Facebook wall, a tweet mentioning you, a direct message, an email, a text, a phone call, or any other unsolicited communication regarding an investment “opportunity” related to Coronavirus (COVID-19).
You can best protect yourself by exercising caution. If you’ve received an unsolicited phone call, when in doubt, hang up. Never provide credit card or other financial or personal information as part of an unsolicited communication and think twice if you are being pressured to act now.
Know the Red Flags of Potential Fraud and Scams:
- Has someone contacted you unexpectedly? If you weren’t expecting a phone call or didn’t initiate the contact, it should be a red flag.
- Have they promised you something? If they are offering you something that seems too good to be true, it’s a red flag.
- Have they asked you to do something? Are they asking you for money or account information? If you didn’t initiate the conversation, don’t provide it.
Any consumer can contact the Pennsylvania Department of Banking & Securities at (800) PA-BANKS or (800) 722-2657 to ask questions or file complaints about financial transactions, companies, or products. If you believe you have fallen victim to a scam, please contact your local law enforcement immediately.